Since its establishment, SUPAR has made customer service as its top priority. Thanks to our 25-year-old sound quality assurance, we are proven popular in the market and among our customers. Based on ages of experience in the industry, we understand that regular and professional maintenance is important in keeping the fume purifiers running at optimal efficiency. In case of no routine maintenance and repair for a long time, the efficiency of fume purifiers will be reduced, and the inside of the equipment will be covered with oil stain, which may block and damage components and parts, leading to equipment failure or scrap.

The large amount of unpurified fumes emitted directly pollute the environment, which will result in serious problems, such as complaints from residents, environmental penalties, and even cause restaurants to close for “rectification”. We are exploring ways to provide customers with easier-to-use and more valuable services, thus responding to increasingly fiercer competition and operators’ growing investments and operating costs. How could we stand in the customers’ shoes to better meet their needs and resolve their pain points?